When You Need Enterprise-Level Control
Scaling fast? Operating in regulated markets? Meet Lumi. Multi-department assistants, governance controls, backend integrations, and executive dashboards. Automation becomes infrastructure.
From £650/month · Custom conversation volumes · Full governance layer
🌼 Request Enterprise DemoLumi Capabilities
Multi-Department Assistants
Deploy dedicated AI assistants per department (sales, support, onboarding), each with tailored knowledge, tone, and escalation rules.
Escalation Rules & Routing
Keyword-based, sentiment-triggered, or rule-based escalation to human agents, Slack channels, or ticketing systems.
Audit Logs & Permissions
Full audit trail of configuration changes, conversation history, and agent actions. Team permissions (role-based access) for governance.
Backend Integrations
Connect to internal and external systems via custom connectors. CRM, billing, knowledge bases, and proprietary databases.
Multi-Jurisdiction Configuration
Geo-location response logic, configurable data residency, and jurisdiction-specific content rules for global operations.
Executive Dashboards
Board-ready reporting with AI-Only Resolution Rate, sentiment trends, Knowledge Gap Detection, and Human Feel Index™ at scale.
Why Lumi Exists
Daysi Starter and Pro are built for growing businesses. But some organisations need more than automation; they need infrastructure.
Daysi (Starter & Pro)
- Fast setup, live in minutes
- Lead capture & booking
- Conversation analytics
- Growing business focus
Lumi (Enterprise)
- Full governance & compliance
- Multi-department, multi-jurisdiction
- Backend system integrations
- Executive-level reporting
Full Feature Comparison
| Feature | Starter £39/mo | Pro £89/mo | Lumi Core From £650/mo |
|---|---|---|---|
| Monthly Conversations | 1,000 | 2,500 | 20,000+ Custom |
| AI Assistant | 1 Bot | Advanced + | Multi-Department |
| Lead Capture & Booking | ✔ | ✔ | ✔ |
| CRM Integration | Basic | Advanced | Advanced |
| Knowledge Gap Detection | Basic | Grouped by topic and ranked | Recurring gap detection with alerts |
| Sentiment & Topics | Core | Advanced + Trends | Segmented + Executive |
| AI-Only Resolution Rate | ✔ | Breakdown by category | Executive-level reporting |
| Governance | ✗ | Basic | Full Governance Layer |
| Backend Integrations | ✗ | ✗ | Included |
| Version Control & Rollback | ✗ | ✔ | ✔ |
| Team Permissions & Audit Logs | ✗ | ✗ | ✔ |
| Staging vs Live | ✗ | ✗ | ✔ |
Built for Regulated Industries
12,000+
conversations analysed
94%+
Human Feel Index™
Full
governance layer
Custom
backend integrations
"Lumi gave us the governance layer we needed to deploy AI automation across three regulated jurisdictions."
CTO, Financial Services Platform
Automation Becomes Infrastructure
Traffic is expensive. Missed clarity is more expensive. Lumi turns hesitation into conversation. And conversation into revenue, with full governance.
From £650/month · Custom volumes · Dedicated onboarding
🌼 Request Enterprise Demo