Enterprise-Level AI Automation

    When You Need Enterprise-Level Control

    Scaling fast? Operating in regulated markets? Meet Lumi. Multi-department assistants, governance controls, backend integrations, and executive dashboards. Automation becomes infrastructure.

    From £650/month · Custom conversation volumes · Full governance layer

    🌼 Request Enterprise Demo

    Lumi Capabilities

    Multi-Department Assistants

    Deploy dedicated AI assistants per department (sales, support, onboarding), each with tailored knowledge, tone, and escalation rules.

    Escalation Rules & Routing

    Keyword-based, sentiment-triggered, or rule-based escalation to human agents, Slack channels, or ticketing systems.

    Audit Logs & Permissions

    Full audit trail of configuration changes, conversation history, and agent actions. Team permissions (role-based access) for governance.

    Backend Integrations

    Connect to internal and external systems via custom connectors. CRM, billing, knowledge bases, and proprietary databases.

    Multi-Jurisdiction Configuration

    Geo-location response logic, configurable data residency, and jurisdiction-specific content rules for global operations.

    Executive Dashboards

    Board-ready reporting with AI-Only Resolution Rate, sentiment trends, Knowledge Gap Detection, and Human Feel Index™ at scale.

    Why Lumi Exists

    Daysi Starter and Pro are built for growing businesses. But some organisations need more than automation; they need infrastructure.

    Daysi (Starter & Pro)

    • Fast setup, live in minutes
    • Lead capture & booking
    • Conversation analytics
    • Growing business focus

    Lumi (Enterprise)

    • Full governance & compliance
    • Multi-department, multi-jurisdiction
    • Backend system integrations
    • Executive-level reporting

    Full Feature Comparison

    Feature
    Starter
    £39/mo
    Pro
    £89/mo
    Lumi Core
    From £650/mo
    Monthly Conversations1,0002,50020,000+ Custom
    AI Assistant1 BotAdvanced +Multi-Department
    Lead Capture & Booking
    CRM IntegrationBasicAdvancedAdvanced
    Knowledge Gap DetectionBasicGrouped by topic and rankedRecurring gap detection with alerts
    Sentiment & TopicsCoreAdvanced + TrendsSegmented + Executive
    AI-Only Resolution RateBreakdown by categoryExecutive-level reporting
    GovernanceBasicFull Governance Layer
    Backend IntegrationsIncluded
    Version Control & Rollback
    Team Permissions & Audit Logs
    Staging vs Live

    12,000+

    conversations analysed

    94%+

    Human Feel Index™

    Full

    governance layer

    Custom

    backend integrations

    "Lumi gave us the governance layer we needed to deploy AI automation across three regulated jurisdictions."

    CTO, Financial Services Platform

    Automation Becomes Infrastructure

    Traffic is expensive. Missed clarity is more expensive. Lumi turns hesitation into conversation. And conversation into revenue, with full governance.

    From £650/month · Custom volumes · Dedicated onboarding

    🌼 Request Enterprise Demo