Security & Data Protection
Your customer conversations contain sensitive information. Daysi is built with secure infrastructure, structured access controls, and privacy-first design principles to protect your data at every layer.
Security is not an add-on. It is foundational.
Infrastructure Security
Daysi operates on secure cloud infrastructure designed to provide:
- Encrypted data transmission (HTTPS / TLS)
- Secure data storage
- Environment isolation
- Continuous monitoring
- Controlled deployment processes
Access Control & Governance
Security includes who can access what. Daysi supports:
- Role-Based Access Control (RBAC) (Lumi Enterprise)
- Granular permission management
- Secure authentication
- Configuration audit logs
- Controlled staging vs live environments
Data Protection & Privacy-First Design
Daysi is designed to minimise unnecessary data exposure. Key principles include:
- Data minimisation
- Controlled retention policies
- Configurable data residency (Enterprise)
- Secure API connections
- Separation between client environments
Encryption Standards
Daysi protects data through:
- Encryption in transit
- Secure storage practices
- Protected integration endpoints
Secure Integrations
Daysi integrates with CRM systems, customer support platforms, internal systems via secure APIs, and external services via controlled MCP connections.
- All integrations operate through authenticated, encrypted connections
- AI does not bypass your security architecture; it operates within it
Monitoring & Operational Oversight
Security is ongoing. Daysi maintains:
- Continuous system monitoring
- Controlled release processes
- Structured change management
- Configuration history visibility
- Audit logs (Enterprise)
- Version control (Enterprise)
- Staging environments (Enterprise)
Regulatory Awareness
Daysi is designed to support organisations operating under:
- GDPR
- UK data protection standards
- Sector-specific regulatory frameworks
While compliance responsibility remains with each organisation, Daysi provides the technical controls necessary to support compliant deployment.
Enterprise-Grade Architecture (Lumi)
For regulated and enterprise environments, Lumi adds:
- Advanced access controls
- Data residency configuration
- Multi-jurisdiction logic
- Structured governance workflows
Security, oversight, and operational transparency remain aligned.
Security Is Continuous
Security is not static. Daysi continuously evaluates infrastructure, access control, and deployment processes to maintain strong protection standards.
If you require detailed security documentation or enterprise-level information, contact our team.
🌼 Request Security Overview